We handle billing and credentialing. you handle care.
Desta Billing & Credentialing Services (DBCS) simplifies insurance billing, credentialing, and revenue management, giving providers peace of mind, higher collections, and more time to focus on delivering exceptional care.
Maximizing revenue, minimizing Stress
Personalized Support, Every Step
Credentialing & Billing, Simplified
About Us
At DBCS, we’re here to make things easier: simplify operations, build trust through transparency, and bring ‘desta’ – joy – to the work you love.
DBCS was built by providers who know firsthand the challenges of insurance billing and credentialing. Founded by Jimmy and Rachel Gross, DBCS is part of the Desta Family of Organizations, which also includes Desta Therapy and Desta Provisions — all united by a mission to strengthen healthcare, mental health, and community well-being.
Their journey began internationally through nonprofit work in Ethiopia and Jordan, where they served vulnerable children and families. After returning to Texas, they established Desta Therapy and expanded their nonprofit into Desta Provisions to make counseling more affordable and accessible. Facing the same billing and credentialing frustrations as many providers, they built an in-house team of experts that grew into DBCS.
What We Do
Revenue Cycle Management (RCM) tailored to Mental Health and Various Medical Specialties
Insurance Billing
Clean claim submission, denial management, payment posting, and custom reporting
Credentialing & Enrollment
Payer enrollment, CAQH setup, re-attestations, and ongoing provider maintenance
Benefits Verification
Accurate, fast eligibility checks with detailed out-of-pocket estimates for your clients
Virtual Front Desk Services
Professional inbound and outbound phone call management to handle appointment scheduling, patient inquiries, and follow-ups
Practice Support
EHR transitions, audits, and performance reports
Desta Family of Organizations
Why Providers Choose DBCS
We combine choose DBCS because expertise, transparency, and reliable support to simplify billing and credentialing. With upfront pricing, real-time benefit verification, and HIPAA-compliant practices, we deliver accuracy and peace of mind. Our responsive team provides actionable weekly reports and scalable solutions tailored to your practice, ensuring consistent revenue growth. At DBCS, we take care of the details so you can focus on delivering exceptional care to your clients.
Real People.
Real Support
Upfront, Transparent Pricing
Responsive Communication
Real-Time Benefit Verification
HIPAA Compliant
Actionable Weekly Reports
Frequently Asked questions
Answers to common questions about our billing and credentialing services
How does DBCS compare to renowned Middleman platforms?
Unlike middleman platforms, DBCS makes it simple. We invoice you just a small percentage of your paid insurance claims each month.
How are middleman platforms limiting?
- They own the payer contracts
- You’re credentialed under their group
- Limited control over policies and fees
- Clients use their platform, not yours
- They can change terms or drop you without warning. With DBCS, you build your business. With platforms, you build theirs.
Who owns the credentials when working with DBCS?
You do. Your NPI, CAQH, and payer contracts stay with you — no third-party ownership.
Can I build my brand under my own name?
Absolutely. Being in-network under your own name boosts credibility and gives you full control.
How transparent is your billing process?
Fully. You’ll always see what’s billed, paid, or denied. No surprises.
Is direct insurance contracting worth the upfront work?
Yes. It leads to long-term independence, higher profits, and a stronger practice.
Will I know client benefits before sessions?
Yes, we verify benefits in real time so you and your clients are always informed.
Can DBCS scale with my practice?
Definitely! Whether you’re a solo provider or expanding into a group practice, DBCS can scale with you.
Will clients benefit too?
Absolutely. Without platform markups, clients often pay less and work directly with you.
Do you offer paperless billing and EFT setup?
Yes, we go fully digital — including EHRs, electronic billing, and direct deposits.
Are services available nationwide?
Yes — we work with providers across all U.S. states.
Do you handle specialty-specific billing?
Absolutely — we tailor our services based on your practice needs.
Are there hidden fees?
None. Every fee is clearly outlined upfront.
How is my data protected?
We’re fully HIPAA-compliant with strong encryption and privacy protocols.
Do you follow up on unpaid claims?
Yes, we proactively manage A/R and pursue every dollar owed to you.
Can you help with appeals past deadlines?
Yes. Our team has successfully won appeals, even past timely filing limits.
Will I be trained on billing software?
Yes, we provide personalized training and support to ensure you’re confident with the tools.
Why is credentialing so important?
It positions you to grow, join top payer networks, and increase revenue. We manage the full process.
Contact Us
Get in touch today for quick support, answers, and assistance.