About Us
Learn who we are, our values, mission, and story.
Desta Billing & Credentialing Services (DBCS) was built by providers who know firsthand the challenges of insurance billing and credentialing. Founded by Jimmy and Rachel Gross, DBCS is part of the Desta Family of Organizations, which also includes Desta Therapy and Desta Provisions — all united by a mission to strengthen healthcare, mental health, and community well-being.
Their journey began internationally through nonprofit work in Ethiopia and Jordan, where they served vulnerable children and families. After returning to Texas, they established Desta Therapy and expanded their nonprofit into Desta Provisions to make counseling more affordable and accessible. Facing the same billing and credentialing frustrations as many providers, they built an in-house team of experts that grew into DBCS.
Today, under the operational leadership of Kumail Hassan, Director of Operations, DBCS supports practices nationwide with end-to-end Revenue Cycle Management (RCM), credentialing, and payer enrollment. With deep expertise across Medicare, Medicaid, and major commercial insurers, Kumail and his team bring precision, compliance, and proven results — helping providers reduce administrative burdens, improve collections, and focus fully on care.
Meet the Team
Jimmy & Rachel Gross
Co-Founders
Visionary leaders and providers, dedicated to building organizations that strengthen healthcare and community well-being
Kumail Hassan
Director of Operations
Healthcare operations expert leading billing and credentialing with precision, compliance, and proven results
Our Impact
At DBCS, success is measured by more than accurate billing and streamlined credentialing. We believe great businesses create meaningful impact — for their employees, their communities, and the world around them. Every partnership helps us invest in people, operate responsibly, and expand access to mental health care.
Supporting Our Team
People are at the heart of DBCS. Our culture is rooted in kindness, mentorship, and professional growth because we believe people thrive when they feel valued, supported, and empowered to succeed. We proudly provide meaningful employment opportunities for more than a dozen professionals across multiple countries. While part of our leadership team is based in Texas, the remainder of our leadership and support team is based in Lahore, Pakistan. We are honored to provide meaningful careers with fair, competitive wages, professional development opportunities, and a supportive work environment in a region where access to stable, well-paying employment can be more limited. By investing in our team, we help individuals support their families while building a stronger, more connected global organization.
Caring for Our Environment
DBCS operates as a largely paperless organization, utilizing secure digital systems for billing, credentialing, communication, and reporting. By reducing paper consumption and minimizing waste, we lower our environmental footprint while providing efficient, secure services to our clients. We believe responsible stewardship begins with the everyday choices we make.
Giving Back
Giving back is an important part of who we are. DBCS donates a portion of its annual profits to Desta Provisions, our nonprofit organization dedicated to expanding access to mental health care and community support services. These contributions help provide free and reduced-cost counseling for individuals and families who might otherwise face barriers to care. When providers partner with DBCS, they are supporting more than a billing company — they are helping create meaningful jobs, strengthen communities, and expand access to quality mental health services.