Last Updated: August 18, 2025

Desta Billing & Credentialing Services (DBCS) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard data.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone, address, practice details.

Professional Information: NPI, CAQH, licensure details, payer contracts.

Billing Information: Claim data, insurance details, EHR records (as provided by you).

Website Data: Analytics, cookies, and browsing activity when visiting our website.

2. How We Use Information

We use collected information to:

Provide billing, credentialing, and practice management services.

Verify provider and patient eligibility with insurance payers.

Submit and track claims, enrollments, and preauthorizations.

Improve service quality and communication.

Maintain compliance with HIPAA and state/federal laws.

3. Data Security

DBCS uses encryption, secure servers, and HIPAA-compliant protocols to protect sensitive information.

Access is restricted to authorized personnel only.

We do not sell, rent, or trade your data to third parties.

4. Sharing of Information

We may share information only when necessary:

With insurance payers and healthcare organizations for credentialing and billing purposes.

With trusted third-party vendors (EHR, clearinghouses, IT providers) under strict confidentiality agreements.

When required by law or regulatory authorities.

5. Your Rights

As a client, you have the right to:

Access your information and request corrections.

Request a copy of all data submitted on your behalf.

Request deletion of non-essential records, subject to regulatory requirements.

6. Data Retention

DBCS retains records only as long as necessary to provide services and comply with legal obligations.

7. Cookies & Website Tracking

Our website may use cookies for analytics and improved user experience. You may disable cookies in your browser settings.

8. Children’s Privacy

Our services are intended for licensed providers and healthcare practices, not children. We do not knowingly collect information from individuals under 18.

9. Updates to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date.

📩 For privacy concerns, contact us at:
Email: info@desta-bcs.com
Address: 405 El Portal, Hollywood Park, Texas 78232